Assessment of Product Quality at the Stages of the Life Cycle by the Customer

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Resumo

One of the main tasks of the product life cycle management system being developed is product quality management at all stages of the life cycle. Important components in this case are the calculation of quality and reliability indicators, as well as the assessment of the effectiveness and efficiency of the product quality management system. In this work, a unified methodology has been developed for evaluating the product quality management system by the customer’s representative office at specific stages of the life cycle, including at the operational stage. The indicators characterizing the degree of maintaining the quality of the product at the stage of operation and the degree of maintaining the normalized indicator of the final result are proposed. To analyze the data obtained, a system of gradations for evaluating the product quality management system has been developed and recommendations for the main participants in the product life cycle have been worked out.

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Sobre autores

A. Kirov

Medialogia LLC

Autor responsável pela correspondência
Email: glarbb@mail.ru

Analyst

Rússia, Moscow

Bibliografia

  1. Concept of development, implementation and development of the full life cycle management system of WMST, Moscow, 2013, 42 P.
  2. Kirov A.V., Fundamental’nye issledovaniya, 2016, no. 9, part 1, pp. 31–34.
  3. Burenok V.M., Vooruzhenie i ekonomika, 2014, no. 2(27), pp. 4–9.
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  5. Ovchinnikov S.A., Shpilevoy V.F., Laryukhin V.B., Skobelev P.O. Formation of a unified technology for managing production processes FLCMS WMST in the digital ecosystem of intelligent adaptive resource management systems, III All-Russian sc. and pract. conf.: The full life cycle management sуstems of high-tech products in mechanical engineering: new sources of growth, 2020, pp. 245–251.
  6. Kirov A.V., Avtomatizatsiya v promyshlennosti, 2024, no. 5, pp. 28–30.
  7. Methodology for determining (calculating) indicators and indicators of functioning of quality management systems of MIC organizations, developed in pursuance of the RF Government instructions of 27.02.2014 N RD-P7-1396 and of 1.03.2016 N RD-P7-1109, as well as the letter of the Department of Defense Industry of the RF Government of 30.11.2018 N P7-62926.
  8. Methodology for assessing the effectiveness of the QMS of organizations, Moscow, Voennyy registr, 2024, 17 P.
  9. GOST 27.002–2015 Reliability in technics. Terms and definitions, Moscow, Standartinform, 2016, 30 P.

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